Frequently Asked Questions
Cookie Policy
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Delivery
Online Order
| Delivery Type | Estimated time | Price |
| Standard Delivery Available Monday to Saturday, excluding public holidays. | 2 working days with Royal Mail 2nd class. | £1.99 or FREE when you spend £50 or over |
Click and Collect
| Delivery Type | Estimated time | Price |
| Available Monday to Saturday, excluding public holidays. | Select your preferred delivery day | FREE |
All postage information and any personal information is private and we will not share your information with third parties. Your information will not be shared, stored or used in any way.
Faulty Goods
Our Returns Policy
If you would like to return an item, please provide proof of postage within 14 days. We currently do not pay for return shipping labels, please pay for postage. You will receive a full refund if the goods are unmarked and undamaged. If there is a problem with an item you have received, please send pictures as soon as possible so that an exchange can be arranged. Email julie@julies-boutique.co.uk
Please note: All garments posted out will have a security tag attached. Returns will no be accepted on garments with tag removed.
Placing an order
Do I need to set up an account to place an order?
No, you can use our 'Guest Checkout' option if you would prefer not to set up an account with us, but we'll offer you the option of setting up a password when you confirm your order if you change your mind. All of your details will be saved securely in 'My Account' for you to amend at any time.
Privacy Policy
This website is owned and run by Julie’s Boutique. This Privacy Policy sets out how we use and protect any information that you provide to us when you use our website.
The data protection declaration of Julie’s Boutique is based on the terms used by the European legislator for the adoption of the General Data Protection Regulation (GDPR).
Data protection is of a particularly high priority for the management of Julie’s Boutique. The use of the internet pages of Julie’s Boutique is possible without any indication of personal data; however, if a data subject wants to register, learn more or make an enquiry via our website, processing of personal data will become necessary. If the processing of personal data is necessary and there is no statutory basis for such processing, we generally obtain consent from the data subject.
The processing of personal data, such as the name, address, email address, or telephone number of a data subject shall always be in line with the General Data Protection Regulation (GDPR), and in accordance with the country-specific data protection regulations applicable to Julie’s Boutique. By means of this data protection declaration, our company would like to inform the general public of the nature, scope, and purpose of the personal data we collect, use and process. Furthermore, data subjects are informed, by means of this data protection declaration, of the rights to which they are entitled.
